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What You Agree To When You Use rp99k

This page covers the legal conditions that apply to your account on rp99k — from how we handle your data to what governs your use of the platform.

Account TermsPrivacy PolicyCookie UseData RetentionDANA, OVO, GoPay Wallet Terms
rp99k What You Agree To When You Use rp99k
POLICY CONTACT PATHS

How to Reach Us on Legal or Policy Questions

If you have a question about these terms, need to request a change to your account data, or want to understand how a specific policy applies to your wallet transactions, our support team is the right place to start. Have your account ID and wallet reference ready when you contact us — it helps us resolve things faster.

Live Chat Support Open the chat window from your account dashboard. Describe your legal or policy query and include your account ID for faster handling by our team.
Email Support Send your query to our support address listed in your account settings. Attach any relevant wallet screenshots or transaction IDs from DANA, OVO, or GoPay.
Account Help Centre The Help Centre inside your account covers common policy questions — including data requests, cookie settings, and wallet verification steps — without needing to contact support directly.
HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security at rp99k

We collect only what we need to operate your account and process your transactions. That includes your registration details, wallet identifiers for DANA, OVO, or GoPay, and session data used to keep your account secure. Players in Bekasi and elsewhere in Indonesia are covered by the same data handling standards. We do not sell your personal data to third parties. Here is how we manage each area.

Cookie Policy

We use cookies to maintain your session, remember your wallet preference, and track anonymous usage patterns. You can adjust cookie settings through your browser at any time without affecting your account.

Data Retention

Account and transaction data is retained for as long as your account is active and for a period after closure, as required under applicable regulations. You can request a data summary through our support channel.

Account Security

Each login triggers an OTP verification sent to your registered number. We recommend keeping your phone number current in account settings so this step does not block your access.

Requesting Changes

To update, correct, or request deletion of personal data, contact support via live chat or email with your account ID. We aim to respond to data requests within a reasonable timeframe.

Common Questions About Our Legal Terms and Your Rights

These are the questions we hear most often about how our terms apply, how data is managed, and what your rights are as an account holder on rp99k.

Yes. The same terms apply whether you access rp99k via mobile browser, Android app, or desktop. Your account conditions do not change based on the device you use.

Yes. Contact support via live chat or email with your account ID and request a data summary. We will compile your account and transaction records and respond within a reasonable timeframe.

Each wallet transaction generates a reference ID on our side and in your wallet app. If there is ever a discrepancy, share the transaction ID from your DANA, OVO, or GoPay app with our support team.

We retain transaction and identity records for a period after account closure, as required under applicable regulations. You can ask support to clarify the retention period for your specific account.

We do not sell your data. We share information only with payment processors like DANA, OVO, and GoPay as needed to complete your transactions, and where required by applicable law.

Access depends on local law and is available only in eligible regions. We recommend checking whether online casino access is permitted under the laws that apply in your location before opening an account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.